Introduction

What is Probe?

Probe is an AI assistant for cross-border e-commerce. It helps you move faster on three things: product research, supplier outreach, and compliance checks. Give it an image, a few keywords, or a question, and it turns the mess into reports and checklists you can act on.

Think of it as an always-on “cross-border team”: one agent watches trends, another follows up with suppliers, and another untangles tariffs and customs questions.

What can Probe do for you?

• Product Agent: validate product potential in a minute
  Upload a product photo or type a short description. Probe analyzes market trends, competitor comparisons, and platform migration potential so you can pick a direction faster.
• Inquiry Agent: 24/7 automated negotiation
  Reach multiple suppliers with one click. It follows up on pricing, MOQ, lead time, and other key terms, then summarizes everything into a side-by-side comparison report.
• Consulting Agent: tariffs, logistics, policies—covered
  Covers shipping, tariffs, payments, customs clearance, and taxes. Ask first, move second, and avoid unnecessary compliance risk.
• Web data: real-time search across Xiaohongshu + TikTok
  Query trending products, reviews, sales momentum, and influencer picks in real time—so you can tell whether the hype is actually rising.

What problems does Probe solve?

• Stop guessing what to sell: categories move fast. Manually checking ratings, reviews, and sales is slow and easy to miss. Probe turns fresh signals into a decision report, so you’re not betting inventory on gut feel.
• No more babysitting chat logs: suppliers reply at different speeds, and quotes get buried. Probe keeps the thread moving and produces comparisons that make shortlisting easier.
• Fewer compliance landmines: policies change, and the jargon is dense. Probe breaks common questions down and returns structured answers that track the latest updates.

How to use Probe (4 steps)

1. Market research: search Xiaohongshu/TikTok data to understand what’s trending, how sales are moving, and what customers are saying.
2. Product analysis: upload an image or keywords to generate a product report (trends, competitors, platform migration potential).
3. Supplier inquiries: after picking a product, reach multiple suppliers at once. Probe follows up on price, MOQ, and lead time, and outputs a comparison.
4. Compliance checks: ask about tariffs, logistics, and customs before you ship—get actionable answers, then move.

Core features

• Product Agent: upload an image or short description to get product potential, competitor comparisons, and platform migration analysis in about a minute (powered by real-time social signals).
• Inquiry Agent: one-click outreach to multiple suppliers, 24/7 follow-ups, negotiation on price/MOQ/lead time, plus supplier comparison reports.
• Consulting Agent: covers shipping, tariffs, payments, customs clearance, and taxes; keeps answers aligned with policy changes.
• Social Media Insights: tracks trending products, review sentiment, sales momentum, and influencer picks; also watches short-video commerce, livestream conversions, and engagement.
• Smart Comparison Reports: parses inquiry conversations and turns price, lead time, MOQ, and key terms into a one-page comparison.
• Task Tracking & Review: saves every output from product research, inquiries, and consulting as a task, with chats, conclusions, and reports for easy review and team handoffs.

FAQ

What can Probe do for me?

Probe is an AI assistant for cross-border e-commerce with three core capabilities: the Product Agent evaluates product potential and market trends, the Inquiry Agent contacts suppliers and keeps negotiations moving, and the Consulting Agent answers questions about tariffs, logistics, and customs. It also supports Xiaohongshu and TikTok data search.

Where does the Product Agent’s data come from?

We connect to data sources from Xiaohongshu and TikTok and pull signals in real time—trending products, reviews, sales momentum, and influencer recommendations. After you upload a product photo or keywords, the AI uses these signals to generate trend summaries and competitor comparisons.

How does the Inquiry Agent negotiate automatically?

After you pick a product, Probe can reach multiple suppliers with one click. The AI simulates a buyer and pushes forward key terms like price, MOQ, lead time, and payment methods, with 24/7 follow-ups. Then it turns the results into a supplier comparison report so you can decide quickly.

What kinds of questions can the Consulting Agent answer?

Typical cross-border e-commerce questions: shipping method selection, tariff calculation, customs processes, payment options, tax compliance, and country-specific policies. The knowledge base is updated as policies change, helping you avoid compliance issues caused by outdated information.

Is Probe suitable for beginners?

Yes. Most newcomers get stuck on the same three things—what to sell, where to find suppliers, and how to handle compliance. Probe’s agents break these down into steps and plain language, so you can get moving without spending days digging through scattered materials.

How is pricing calculated?

We offer both monthly and annual subscriptions. Plans differ in the number of queries and agent calls included. New users get a free trial quota, so you can test it before paying.

Start using Probe for cross-border e-commerce

Product research in minutes, supplier outreach on autopilot. Try it now: Start free trial.